Imarc Training and Development

IMARC TRAINING & DEVELOPMENT, LTD.

P.O. Box 1086
Marshall, MN 56258
(507) 532-3709
EMAIL IMARC

Imarc Training & Development provides:

A Message from Phil Skramstad

Two things that all successful organizations have in common are passionate leadership and a driven focus on clear organizational and departmental goals. Effective leadership will drive those goals and will drive your focus on improving your customer service. Effective leaders can jump start their staff and motivate them to extraordinary performance, better teamwork and an improved attitude.

Sounds easy, doesn't it? Of course it isn't. It takes time. It takes commitment and passion. And it takes an overwhelming desire to be the best.

I encourage you to start your "journey" today.

Phil Skramstad, President
Imarc Training & Development, Ltd.

You Can Get There From Here: A Story About Leadership

How To Get There From Here: A Story About Leadership

To order, please email Imarc Training & Development or order copies online at www.amazon.com or www.boundtoread.com.

Price: $16.95 plus $5.00 shipping & handling

Quantities of 5 or more:
Call Imarc Training & Development for special discounts on quantities.

Phil Skramstad , author of "You Can Get There From Here: A Story About Leadership"

Phil Skramstad is the president of Imarc Training & Develpment, Ltd., a nationally known leadership and customer service training and consulting company.

Throughout his career, Phil has worked with hospitals, banks, casinos and manufacturing companies assisting them in developing effective quality improvement processes and leadership development.

About “You Can Get There From Here: A Story About Leadership”

Ryan Michaels thought his leadership skills were the least of his problems. As CEO, the processes he put in place at Bedford Community Hospital should have worked. After all, they worked at the previous hospital where he was the CEO; why wouldn’t they work here? There must be other reasons the hospital was failing. It couldn’t be because of him. After all, he was the CEO.

And then he met Sammy. Sammy told Ryan that he needed a plan. He took Ryan on a journey, and along the way taught Ryan:

How to become a communicative leader
Passionate leadership
The power of goals
Worthwhile work
Departmental service standards
How to improve internal customer service

But who was Sammy? Where did he come from, and who hired him? Was it the Board? What Ryan found out about Sammy was startling, and what he found out about his leadership was amazing.

IMARC TRAINING & DEVELOPMENT, LTD.

EMAIL IMARC